"In the right place at the right time."

Not sure where to go in case of acute symptoms? Overcrowded emergency rooms and long wait times can make it difficult to make the right choice, but in4medicine AG offers reliable solutions to help patients and healthcare professionals make safe decisions and direct those affected to the right place at the right time.

"Do you have acute symptoms? Know where to go immediately"

The intelligent medical initial assessment for the right care – at the right time.

Our Offers

SMASS

SMASS is an innovative, web-based software program that accurately assesses the urgency of medical complaints. With its structured conversation management and seamless documentation, SMASS promotes greater patient safety and optimized healthcare processes.

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Training

We are also happy to share our expertise in initial medical assessments through training courses, which can be in-person or e-learning. These courses are available with or without software and are designed for medical professionals in pharmacies, doctors' offices, and hospitals.

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What is SMASS?

SMASS, known in Germany as SmED, is a web-based software program that supports healthcare professionals and laypeople in the structured documentation and assessment of health problems. It also informs users about potential medical investigations, treatments, and measures. SMASS has two user interfaces: SMASS Pathfinder is intended for laypeople, while SMASS Professional is intended for healthcare professionals. The two differ only in the way assessments are conducted. SMASS includes various application modules based on one or more medical knowledge databases.

Complete data sovereignty
All personal data remains exclusively in your system. SMASS works completely anonymously, so you decide which data is used.

No data transfer
We do not pass on patient data to third parties.

Comprehensively validated
SMASS/SmED is based on solid scientific foundations with numerous studies, including those conducted by the Central Research Institute of Ambulatory Health Care in Germany

Multisymptom analysis
Multiple symptoms are recorded simultaneously and evaluated based on syndromes.

Digital intelligence
The targeted combination of modern AI methods with established medical decision support systems enables efficient, transparent, and evidence-based evaluation of clinical issues. The evaluation is based on scientific findings from more than 2,300 scientific studies.

Simple and compliant system integration

It securely and uncomplicatedly integrates into existing systems such as PVS/PIS (practice management/practice information systems), KIS (hospital information systems), and CRM (customer relationship management) without regulatory risks for your existing system in the context of MDR.

How does SMASS work?

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Who needs SMASS?

SMASS can be deployed flexibly at various points of contact within the healthcare system to manage patients based on their needs.

Telemedicine & Telephone Counseling

Einsatz in Callcentern (z.B. 116117), zur Prüfung für telemedizinische Behandlungen und in Hausnotrufdiensten.

Emergency Service & Acute Care

Use in standby/emergency medical practices, emergency rooms, emergency call centers (112), and mobile in ambulances.

Medical Practices & Pharmacies

Support for initial assessment directly in doctors' offices (general practitioners/specialists) and for consultation in pharmacies.

Insurance Companies & Patient Portals

Integration into portals or apps of health insurance companies and medical assistance service providers (SMASS Pathfinder).

One technology – Two solutions

We have the right solution for both laypeople and qualified healthcare professionals.

For LAYPEOPLE

SMASS Pathfinder

Designed for self-assessment by patients or third parties present. User guidance via a chatbot dialogue with additional explanations and examples. Flexible use via websites, apps, or terminals in healthcare facilities.

FOR PROFESSIONALS

SMASS Professional

This version is intended for trained medical professionals and trained lay users. It enables a faster initial assessment through prioritized questions and optional shortcuts. It can be seamlessly integrated into existing dispatch, practice, or hospital systems thanks to the HL7 FHIR interface.

Minimum requirement: Successful completion of the e-learning course.

Illustration medizinisches Fachpersonal am Computer

More than

0

Initial assessments per year

More than

0

Initial assessments in total

The Advantages of SMASS

The structured medical initial assessment offered by SMASS provides significant benefits for patients, medical staff, and the healthcare system as a whole.

Patient Safety

Provides high safety and satisfaction for patients by reliably identifying potentially dangerous developments.This has been proven in a study.

Self-assurance

It provides users with certainty through its clearly structured queries and comprehensive documentation.

Efficiency

Leads to the more efficient use of resources in acute and emergency care through needs-based management.

Standardization

Ensures a consistent, traceable standard for every initial assessment.

Quality

Ensures the highest quality through an evidence-based, transparent, and always up-to-date methodology.

Certifications

The quality of our applications is ensured in the long term by annual review audits.

ISO 13485

EN ISO 13485:2016 certification stands for trust, reliability, and continuity—both for our customers and users and for your patients.

CE-Mark

CE marked as a Class IIb medical device in accordance with the European Medical Device Regulation (MDR).

International and Multilingual

In addition to Switzerland, SMASS/SmED is currently used throughout Europe in Germany, Austria, and Italy in up to 6 languages (German, French, Italian, English, Ukrainian, and Romanian).

Germany: Used as SmED in 116117 emergency centers, emergency rooms, rescue coordination centers, and doctors' offices with approximately 2.5 million initial assessments per year; implemented in various emergency rooms at university hospitals and telemedicine centers, among others.